Your privacy is important to us. It is Madroit Marketing’s policy to respect your privacy regarding any information we may collect from you across our website, https://madroitmarketing.com, and other sites we own and operate.
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of every page of our website.
We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our website and you will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.
Types of information collected on the site
We collect the following types of information about you, collectively known as “Personal Information.”
Information that you provide directly
Madroit Marketing asks for information directly from visitors to the Site such as emails, names, company information, and phone number via optional forms.
Information provided by your device
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Device Information may include:
We use “cookies” to collect information about you and your activity across our site. Cookies store and convey a modest amount of specific data regarding your internet browsing behaviors on the Site. Cookies used by the Site may be stored with identifying information and used to create a more personalized experience. Cookies are not a security risk, as they information they contain is specific to behavior on individual websites and not your identity, but you can manage, delete, and block cookies easily via your browser’s settings. Log files: Log file information is automatically reported by your browser or mobile device each time you access the Site. When you use our Site, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
We collect “Analytics Information” directly or using third-party analytics tools to improve the user experience on the Site. This information is collected in aggregate, and cannot be reasonably used to identify any specific Site visitor.
Information about Children
The Site is not targeted towards or intended for children under the age of 13, and we do not intentionally or knowingly collect the information of children under the age of 13. If you believe we have collected the information of a child under the age of 13, please contact us at firstname.lastname@example.org so that we can delete the information.
How Your Information is Used
The information that we collect from Site visitors is only retained in our systems for as long as reasonably necessary to perform the uses detailed below. You may contact us to obtain a copy of or request deletion of your Personal Information, unless our retention and processing of the information is necessary for safety and security, as detailed below.
For the performance of a contract
When processing your order, we collect and share your payment information (credit card information, debit card information) with credit card companies and other payment providers. Madroit Marketing does not store any payment information after the transaction has been completed. We also share your shipping information with our shipping and communications provider, who may contact you regarding the status of your order.
Your information may be used over the course of any contract you make with Madroit Marketing to provide customer service, support, and answer questions about our services.
To supply useful information, offers, and other marketing and promotion
Where we have your consent, we communicate with you via email in order to provide you with helpful informational content, information regarding our products or services, surveys, offers, promotions, contests, and information regarding relevant changes to operations at Madroit Marketing. We share your information with third-party marketing services who assist us in the creation and implementation of email marketing campaigns. You may always choose to unsubscribe or change which types of information you’d like to receive via email in your email preferences, which can be accessed at the bottom of every email you receive from Madroit Marketing. We also use your information to display advertising on social media or other platforms and websites you enjoy. These cookies may be deactivated as described above.
For legitimate business interests
We are always seeking to improve the online experience of our Site visitors by making the Site useful and easy to use. To do so, we use Device Information and Analytics Information to determine typical Site usage in order to inform changes to the Site. We also monitor aggregate customer interactions with the Site and the Madroit Marketing brand as part of our efforts to measure and benchmark the success of our marketing efforts and business goals.
For safety and security
We reserve the right to use or disclose your Personal Information if required by law, or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Collection and use of information
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
- to enable you to customize or personalize your experience of our website;
- to enable you to access and use our website, associated applications and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
- to run competitions and/or offer additional benefits to you;
- for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
- to comply with our legal obligations and resolve any disputes that we may have; and
- to consider your employment application.
Disclosure of personal information to third parties
We may disclose personal information to:
- third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
- our employees, contractors and/or related entities;
- sponsors or promoters of any competition we run;
- credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
- courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and
- third parties to collect and process data.
We use the third-party service providers for tracking. The most common are Google and Facebook.
Remarketing: Madroit Marketing uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Madroit Marketing uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the third-party service providers for remarketing:
Facebook: Opt-out of Facebook remarketing here
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
Limits of our policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Opting-Out of Data Use or Withdrawing Consent
You can opt-out of receiving communications from us as instructed in the emails you receive from us or by contacting us at email@example.com.
Pertaining to Facebook advertising specifically, you may adjust your advertising preferences by adjusting the settings on the platform (follow this link for an example here).
Your Rights Under the GDPR
Our site is intended for use in the United States of America. However, if you are using the site from the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR).
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
- The right to lodge a complaint with a supervisory authority
Should you choose to exercise any of these rights, please reach out to us at firstname.lastname@example.org.
Madroit Marketing Data Controller
This policy was last modified: 8.13.2018