Terms of Service

Local Pack Marketing

Last updated: 01/08/2022

As with any marketing company we will do our best in the scope of work agreed upon to get you more customers but there are no guarantees and we are not liable.

Continuation
All service contracts, if not renewed on-site, will automatically convert into a month-to-month agreement that any party can exit at any time for any reason given 30-days notice.

Refund and Cancelation Policy
As we are a part of a labor-intensive industry with a lot of software expenses and front-loading, we currently do not offer refunds. Madroit Marketing reserves the right to offer additional services after a contract has been terminated to support a past campaign or help a client, only with the client’s permission.

  • All Madroit Marketing service fees are non-refundable.
  • An early cancelation may result in less effective service results, or incomplete services originally agreed upon.
  • All remaining balances, subscriptions, and contracts remaining with any services involving software, or 3rd party tools integrated into the contract will be the legal responsibility of the customer to satisfy.
  • If there is a complaint from either party, fair notice by email must be given 30-days prior to early cancellation to ensure resolution opportunities have been discussed. Madroit Marketing reserves the right to cancel agreements prior to the 30-day wait time.
  • Due to the nature of SEO and the weight optimization consistency carries in site growth, if a formal notice of cancellation is not requested at the end of a service contract, all services will roll over into a month-to-month service plan until a formal cancellation is requested.
  • Prepaid ad spend is non-refundable
  • Unspent advertising dollars may be refunded.
  • All refunds that qualify may take up to 45 days to be closed out.
  • Madroit Marketing reserves the right to terminate any contract at any time.

Scope of Work

  • Positive review generation (Reputation Management).
    • Create a simple way to collect positive reviews.
    • Create a simple way to collect feedback for bad reviews.
    • *We do not fake or buy reviews.
  • Intent-based keyword research.
  • Optimize your Google Business Profile (GMB).
  • Post necessary content postings on Google Business Profile (GMB).
  • Free call tracking setup. (Does not include cost of call tracking).
  • Obtain Tier 1 and Tier 2 backlinks.
  • Live reporting that is accessible at any time.
  • 1 video call to review monthly or a video review of the report sent to you.